Guide to Tax Free shopping in Italy

How to shop Tax Free in Italy?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Return your Tax Free form to Planet and get your refund

Shopping in Italy

Go shopping and get your Tax Free form.


Italy Currency: EUR
  • 22%Standard VAT rate
  • 10%Food, optics, jewellery, alcohol
  • 5%Herbs
  • 4%Milk, vegetables and fruit
  • Minimum spend:
    • EUR 70
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Shoppers who are permanent residents in a non-EU country
  • Time limits:
    To receive a Customs stamp:
    • 3 months + the issuing month of the Tax Free Form
    To receive a refund:
    • 3 months + the issuing month of the Tax Free Form
  • Refund limits:
    • Pre-validation Cash: EUR 1999.99
      / tourist per week
    • Pre-validation Credit Card: EUR 3000
    • Post-validation Cash: EUR 1999.99
      / tourist per week

Get your Tax Free form approved by customs

Search for validation points in Italy

Are you leaving via a country other than Italy?


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Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms at Customs at the last exit point before leaving EU.

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.

What other refund options are available?

  • Before leaving the EU from Italy you may get your refund prior to export validation
Advice
  • If you received the Tax Free refund before your departure, you must get your Tax Free Form Customs approved by the last EU Customs and return all stamped Tax-Free Forms to Planet Poland office within 21 days. Otherwise your credit card used for guarantee will get charged as agreement confirmed.
  • At the airport, please allow enough time for Customs approval process before your flight departs.
  • Make sure the goods are unused.
  • If you are leaving the EU from Rome Fiumicino Airport Terminal 1 and 3 or Milan Malpensa Airport Terminal 1, for Planet forms issued in Italy, you will receive the export validation directly from Planet refund points. If the goods to be exported are:
  • - In the check-in luggage, go the landside located Planet points ( Rome Fiumicino Terminal 1 and 3, ground floor near check-in desk 322 or Milan Malpensa Airport Terminal 1, 2nd floor Area 12), thereafter go to check in your hold luggage.
  • - In the hand luggage, after check-in go to our refund desk located in the area airside (Rome Fiumicino Airport Terminal 3 Gate C-D).
  • If you are departing from an Italian airport but changing flights at another EU airport, if the goods to be exported are:
  • - In the check-in luggage, please get the confirmation from the Italian Customs Office at the airport
  • - In the hand luggage, Customs confirmation must be obtained at the last EU airport of your flight.

Search for refund locations in Italy

Search for refund locations in Italy

Need help?

Contact our Planet support team.

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