Guide to Tax Free shopping in Switzerland

How to shop Tax Free in Switzerland?

Step 1: Go shopping
Look for Planet logo and ask for Planet Tax Free form when making a purchase

Step 2: Get Customs validation

Step 3: Return your Tax Free form to Planet and get your refund

Shopping in Switzerland

Go shopping and get your Tax Free form.

Switzerland Currency: CHF

8.1%Standard VAT rate
2.6%Food, books and medicines

Minimum spend:
- CHF 300
- in the same store with possibility to consolidate shop receipts within 90 days

Shoppers eligible for VAT / Sales Tax Refund:
- Non-Swiss residents

Time limits:
To receive a Customs stamp:
- 90 days after the issuing month of the Tax Free Form
To receive a refund:
- 4 years from the issuing date of the Tax Free Form

Refund limits:
- Pre-validation Cash: CHF 3000
  Pre-validation Credit Card: CHF 3000
  Post-validation Cash: CHF 3000

Get your Tax Free form approved by customs

Search for validation points in Switzerland

Are you leaving via a country other than Switzerland?

Select country

Refund requirements

Required for refunding:

Fully completed Tax Free forms stamped by customs
Purchase receipts

Required for customs approval:

Fully completed Tax Free form
Unused purchased goods and receipts
Passport and travel documents

Customs advice:

Remember to validate your Tax Free forms at Swiss Customs before leaving Switzerland.

How can I get my refund?

Visit any Planet Refund Office
Present the validated Tax Free forms and get your refund

View Refund locations

Standard refund
If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form together with shop receipts by post using Planet prepaid envelope. You can also leave your Tax Free form together with shop receipts in one of our Planet drop boxes.

View Dropbox locations

What other refund options are available?

Before leaving the EU from Switzerland you may get your refund prior to export validation

Advice

If you received the Tax Free refund before your departure, you must get your Tax Free Form Customs approved by Swiss or EU Customs and return all stamped Tax-Free Forms to Planet Poland office within 21 days. Otherwise your credit card used for guarantee will get charged as agreement confirmed.
At the airport, please allow enough time for Customs approval process before your flight departs.

Search for refund locations in Switzerland

Search for refund locations in Switzerland

Need help?

Contact our Planet support team.

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