Guide to Tax Free shopping in Germany

How to shop Tax Free in Germany?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Return your Tax Free form to Planet and receive your refund

Shopping in Germany

Go shopping and get your Tax Free form.


Germany Currency: EUR
  • 19%Standard VAT rate
  • 7%Food, books and medicines
  • Minimum spend:
    • EUR 50.01
    • per receipt
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Shoppers who are permanent residents in a non-EU country
  • Time limits:
    To receive a Customs stamp:
    • 3 months + the issuing month of the Tax Free Form
    To receive a refund:
    • 3 years from the issuing date of the Tax Free Form
  • Refund limits:
    • Pre-validation Cash: EUR 3000
      Pre-validation Credit Card: EUR 3000
      Post-validation Cash: EUR 3000

Get your Tax Free form approved by customs

Search for validation points in Germany

Are you leaving via a country other than Germany?


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Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs
  • Shop receipts
  • Shop receipt must always contain VAT rate

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms at Customs at the last exit point before leaving EU.

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free Form together with shop receipts and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form together with shop receipts by post using Planet prepaid envelope. You can also leave your Tax Free form together with shop receipts in one of our Planet drop boxes.

What other refund options are available?

  • Before leaving the EU from Germany you may get your refund prior to export validation
  • To take advantage of this refund method the spend must be above 150 EUR per Tax Free form
Advice
  • If you received the Tax Free refund before your departure, you must get your Tax Free Form Customs approved by the last EU Customs and return all stamped Tax-Free Forms to Planet Poland office within 21 days, otherwise your credit card used for guarantee will get charged as agreement confirmed.
  • On your departure date, please allow enough time for Customs approval process before your flight, train, boat, or bus departs.
  • Please make sure the purchased goods listed on the Tax Free Form are unused.

Search for refund locations in Germany

Search for refund locations in Germany

Need help?

Contact our Planet support team.

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